Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Place an order (name, email, shipping address, phone number, payment information)
• Create an account
• Submit a contact or bulk order inquiry form
• Sign up for our email list

We also automatically collect certain information when you visit our site, including your IP address, browser type, device type, pages visited, and referring URL. This is standard for all e-commerce websites and is collected through Shopify's platform and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking information
• Respond to your questions and customer service requests
• Send promotional emails and offers, if you have opted in
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. Payment Information

All payment transactions are processed through Shopify Payments or other third-party payment processors. We do not store your full credit card number, CVV, or banking details on our servers. Payment processing is handled securely by the processor and is subject to their privacy policies.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

• Shipping carriers (USPS, UPS) — to deliver your order
• Payment processors — to process your transaction securely
• Shopify — our e-commerce platform provider, which processes and stores order data on our behalf
• Email marketing tools — if you have opted into our email list
• Law enforcement or legal authorities — if required by law or to protect our rights

All third-party service providers we use are required to protect your information and use it only for the specific purpose for which it was shared.

5. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your cart, and analyze site traffic. Cookies help us understand how customers use our site so we can improve it.

You can control cookie settings through your browser. Disabling cookies may affect certain features of our site, such as keeping items in your cart between sessions.

We may also use third-party analytics tools (such as Google Analytics) to collect aggregated, anonymized data about site usage. This data does not personally identify you.

6. Email Marketing

If you sign up for our email list, we will send you promotional emails about new designs, restocks, and exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email, or by contacting us directly.

We do not send marketing emails to customers who have not opted in. Transactional emails (order confirmations, shipping notifications) are sent regardless of marketing opt-in status.

7. Data Retention

We retain order and customer data for as long as necessary to fulfill orders, handle returns, comply with legal obligations, and resolve disputes. You may request deletion of your account and associated data by contacting us — note that we may be required to retain certain information for legal or financial record-keeping purposes.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, contact us through our contact page. We will respond within 30 days.

9. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected information from a minor, we will delete it promptly.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption for all data transmission. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites, including our TikTok page and TikTok Shop. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us through our contact page.